CSN is committed to protecting and respecting your privacy.
This policy explains how we use any personal information that you provide to us through our website. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.
Information we collect from you
We may collect and process the following information about you: name, email address and contact details.
Information you provide to us
You may provide us with information by corresponding with us by phone and email.
Information we collect about you
When you use our website, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our website) and how you use our services.
How we use your personal information
We use your personal information for the following purposes:
- Providing our services to you and fulfilling your requests for information.
- Marketing and advertising
- Ensuring that our content is presented in the most effective manner for you and your device.
- Administering our website and for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).
- Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.
- Managing and operating your account with us.
Legal basis for processing
Our legal basis for processing your personal information for the purposes described above will typically be one of the following:
Consent
You have consented to us using your personal information for this purpose
Legitimate interests
It is in our legitimate interests to use your personal information to operate, improve and promote our services (for example, when we use your information for analytics purposes) and to protect our business.
Legal obligations
It is necessary for us to use your personal information for us to comply with a legal obligation.
Sharing your personal information
We may share your personal information with third parties in the following circumstances:
Property Enquiry
When a property enquiry is raised via our website we reserve the right to share your contact information and enquiry if appropriate with any of our third party contacts, so they can contact you if needed.
Agents, developers and other service providers
We may provide your personal information to agents and other suppliers when you ask us to do so. For example, when you enquire about a property, we will pass your personal information to the relevant person handling that property if appropriate. When this happens, the agents’ or developers’ own privacy policies will apply to how they use your personal information. You can find these privacy policies on their websites and you should check that you are happy with them before submitting your enquiry.
Our service providers help us run our business and perform services you request.
We may provide your personal information to our suppliers and subcontractors who provide services to us or where necessary to perform a service that you have requested.
Analytics and search engine providers: to help us improve our services
We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.
We may also share your personal information with third parties for the following reasons:
If we sell or buy any business or assets
If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of that business or those assets, along with its professional advisers.
To obtain professional advice
We may disclose your personal information to obtain professional advice (for example, from lawyers or financial advisors).
To comply with a legal obligation
We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of PropertyPigeon.co.uk, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.
Storing your personal information
We may transfer, store or process your personal information outside of the European Economic Area (“EEA”). The laws in some countries may not provide as much legal protection for your personal information as in the EEA.
By submitting your personal information, you agree to this transfer, storing or processing. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that your personal information is adequately safeguarded in the recipient country.
Unfortunately, transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions.
Cookies
We use cookies and other similar technologies to distinguish you from other users of our website (including when you browse third party websites).
Your rights
You have the right to ask us not to process your personal information for marketing purposes.
Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. Please email info@csnhomes.uk if you wish to discuss any of the above or contact us at CSN Homes, Suite 484, 571 Finchley Road, London NW3 7BN.
We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.
Links to third party websites
Our website may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.